LinkedIn Message Emoticons: Strengthening Connections Or Lowering The Bar?
A few days ago, I noticed that while writing a LinkedIn message to a new connection, something was different.
I now have the option of adding a variety of emoticons to my messages. I can choose from a series of cartoon coffee cups conveying a variety of emotions, statements, and states of mind. And then there is a series of kitty cat emojis—which this dog lover will never, ever use. I can also select from an assortment of GIFs (from movies like Anchor Man and TV shows like The Office).
According to a posting in LinkedIn’s Help Center on September 17, the new features aren’t yet available to all users. LinkedIn will gradually roll the new messaging capabilities to all members.
Word of warning if you do have access to the new features: I discovered by clicking on one of the stickers to get a closer look at it, it was sent to the recipient immediately. I found no way to retract it, and therefore found myself apologizing to my connection for sending what was an out-of-character and odd reply. Surely, he would have wondered why on earth I had sent him a cute little sticker depicting a sweaty coffee cup, holding an MP3 player and apparently moving to the music.
Now back to the topic at hand…
Emoticons? Really, LinkedIn?
I’ve searched the LinkedIn blog for some explanation of why they’ve made this and other changes to their messaging platform. Here’s what I found in a post on September 1:
“Starting today, we are rolling out a new messaging experience on LinkedIn that offers an easier and more lightweight way to have professional conversations with your connections. We know many of you have been asking for this ability and we’ve taken a thoughtful approach to reflect the evolving ways professionals are communicating with one another today…”
Regarding the stickers, emojis, and GIFs, the post says…
“In addition to being able to attach photos and documents to your messages, now you can also add stickers, emojis and GIFs to insert a little extra personality into the conversations you’re having 1:1 or with a group on the new messaging experience.”
Perception of Professionalism
Aside from the other bugs that people have found when using the updated version of LinkedIn messaging, I have to wonder how “professional” connections will perceive people who actively use these personality enhancers in their messages. I find them a bit juvenile, but I realize my opinion won’t be the same as that of others. Appropriateness and professionalism are in the eye of the beholder.
I should fully disclose that I occasionally (OK, regularly) add a traditional smiley face into a message. You know…the colon + dash + right parenthesis, variety. Yes, I insert an occasional semicolon + dash + right parenthesis, too.
According to a study shared on allacademic.com, smiley faces in work-related emails can cause recipients to find the senders more likable and credible.
I imagine that might be the case with LinkedIn messages, too. But the question remains whether the premade LinkedIn emoticons will have the same effect as adding emotion the old-fashioned way.
I’d love to hear what you think about it. Are these new stickers, emojis, and GIFs a good idea? Or are they lowering the bar for professionalism?
quite informative post. thanks for sharing it.
Thanks, Kulpreet! Have a wonderful day!